ZStatus – A Smarter Way for Businesses in Jordan to Connect with Customers
Zain Jordan announces the launch of ZStatus, a new service designed to help cafés and restaurants engage with their customers more effectively. The idea was submitted by Mohammad Khalil and brought to life with the support of Vanguard Waleed Abu Gharbieh and Enabler Mohammed Odeh.
ZStatus is a smart solution that enables restaurants and cafés to instantly send their menus or promotional offers to customers via SMS whenever someone calls. Instead of answering questions over the phone or sending links manually, the system sends a customized message with a shortened link that takes the customer directly to the business menu or promotion, making it simple, fast, and accessible.
Businesses can log into a custom web portal to upload banners, update their menus, and tailor their messages. This makes it easy for them to keep things fresh and relevant without needing technical support.
This idea does more than just simplify communication. It creates a targeted, low-cost marketing channel that’s especially useful for small and medium-sized businesses. Instead of relying on bulk advertising or social media algorithms, restaurants can now reach customers directly and instantly, just by answering a phone call.
For Zain, this project opens up two exciting opportunities:
- A revenue-generating service that we offer to the F&B sector.
- Requirement for participating businesses to use Zain lines, which helps grow our customer base.
ZStatus is a great example of how simple ideas, when executed well, can make a big difference. It adds real value to our customers, opens new business opportunities for Zain, and highlights the power of innovation at Zain.
Congratulations to Mohammad Khalil, Waleed Abu Gharbieh, and Mohammed Odeh, and thank you to everyone who supported this journey.
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